With your Wonderweb hosting, you can create professional email addresses like yourname@yourdomain.com. This article covers creating accounts, accessing webmail, and configuring email clients.
Creating an Email Account
- Log in to cPanel.
- In the Email section, click Email Accounts.
- Click Create.
- Enter the username (e.g.,
infoforinfo@yourdomain.com). - Set a strong password.
- Set a storage quota (or leave as unlimited if your plan allows).
- Click Create.
Accessing Webmail
You can check your email from any browser using webmail:
- Go to
https://yourdomain.com/webmail(replace yourdomain.com with your actual domain). alternatives (https://webmail.yourdomain.com/ , https://wonderweb.host:2096/) - Log in using your full email address and password.
- You can then use Roundcube or other webmail interfaces.
Alternatively, you can access webmail from cPanel: go to Email Accounts and click Check Email next to the account.
Configuring Email on Outlook, Gmail, or Mobile
Use these secure SSL/TLS settings for any email client:
- Username: Your full email address (e.g.,
info@yourdomain.com) - Password: Your email account password
- Incoming Server (IMAP):
mail.yourdomain.com– Port 993 (SSL/TLS) - Incoming Server (POP3):
mail.yourdomain.com– Port 995 (SSL/TLS) - Outgoing Server (SMTP):
mail.yourdomain.com– Port 465 (SSL/TLS) - Authentication required: YES
For Calendar and Contacts (CalDAV/CardDAV) in supported clients:
- Server:
https://mail.yourdomain.com:2080 - Port: 2080
- Calendar URL:
https://mail.yourdomain.com:2080/calendars/your-email@yourdomain.com/calendar - Contact URL:
https://mail.yourdomain.com:2080/addressbooks/your-email@yourdomain.com/addressbook
We strongly recommend using SSL/TLS settings (ports 993, 995, 465). Non‑SSL settings are available but not recommended for security.
Spam Filtering (SpamAssassin)
We automatically protect your inbox with Apache SpamAssassin. You can manage spam settings from cPanel:
- Go to Email → Spam Filters.
- You have three options:
- Process New Emails and Mark them as Spam: Enabled by default. Suspicious email headers are marked.
- Move New Spam to Spam Box: Enabled. Spam goes to a separate folder for you to review.
- Automatically Delete New Spam: Disabled by default. We recommend keeping it off so you can recover legitimate messages caught by mistake.
You can adjust the spam threshold score if you are an advanced user. For most people, the default settings work well.
Sending Limits & Email Troubleshooting
To ensure good delivery for everyone, each email account is limited to 300 emails per hour. If you need to send more (e.g., newsletters), we recommend using a dedicated email marketing service.
If you cannot send or receive emails, check:
- Your password is correct.
- You are using the correct server
mail.yourdomain.com. - You have not exceeded the 300 per hour limit.
- Your domain’s MX records are correct (pointing to
mail.yourdomain.com).
For further help, contact our support via WhatsApp.
